We work with people from around the UK and overseas who have a passion for pre-loved fashion. We have a large following on Instagram so we have new followers daily and we also work with Influencers and celebrities. A lot of our stock is in new and unused or lightly used condition.

How do we determine authenticity?

We will only take items where we are 100% confident in the authenticity.  We use an external authentication process and we sell them to you with an authenticity guarantee.  If this turns out otherwise, we will give you a 100% refund.

At Luxe Cheshire, we take authenticity seriously. Every handbag we receive for resale undergoes a thorough authentication process using Entrupy, an industry-leading AI-powered authentication device. When we receive a handbag, our expert team carefully inspects it for overall condition, craftsmanship, and any authenticity markers such as serial numbers, holograms, stitching, and material quality. We use Entrupy’s microscopic imaging device to capture high-resolution images of key details, including:
✔️ Leather grain and texture
✔️ Stitching patterns
✔️ Logos and stamps
✔️ Hardware and engravings

These images are then analyzed by Entrupy’s AI-driven database, which compares them to thousands of authentic and counterfeit samples. The system provides a real-time authentication result, determining whether the bag is genuine.

Once an item passes authentication, we issue a digital certificate of authenticity through Entrupy. This certificate provides buyers with confidence and serves as proof that the bag has been professionally authenticated.

Where possible, we also provide the original receipts, authenticity cards, dust bags, and other documentation that came with the handbag. This ensures maximum transparency and value for our customers.

At Luxe Cheshire, we are committed to offering only 100% authentic luxury handbags, giving our clients peace of mind when purchasing pre-loved designer pieces.

We will securely ship items nationally by courier with guaranteed next day delivery (business days only) and internationally via a courier service. 

Please be aware that for some high value items we will need to contact you to arrange shipping, as there may be additional charges such as insurance & duties.

Luxe Cheshire is a consignment store, therefore a marketplace for private sellers to securely sell their items. All items go through a thorough process to ensure the item you are buying is 100% authentic and the condition is correctly described (see condition criteria for further information not this). Please note our items are all pre owned, therefore the items have been used unless otherwise specified.

We do not have a return or exchange policy as we are a consignment store selling on our customers behalf, therefore they do not belong to us. However, despite our checks, should an item be proven not be authentic, we will supply you with a full refund.

Please note all sales are final.

We carry out a regular shout out across social media, where in which we can potentially match items with sellers, therefore a sourcing service can be provided. Please contact us at hello@luxe-cheshire.com for further information.

You can visit us at our showroom which is located near Altrincham in Cheshire, where we offer an appointment service. Alternatively, you can send your items to us by a secured postal service or we can arrange a courier collection for higher value or larger items. Luxe Cheshire does not accept any responsibility for loss or damage of items in transit unless we have arranged the courier service. Our premises are extremely secure, and your items are fully insured whilst with us.

We are looking for items that are:

-      Authentic and genuine

-      In good condition

Our criteria is high end designer brands, in good - new condition. Unfortunately we do not take high street brands. For more information please call or email us.

Our rates work on a scale between 17%-37% depening on the value of the item. We will agree the rate with you before putting the item on sale.

Our payment date is every Friday, once your item sells we will contact you with your payment date. Payments will be made by bank transfer to an account of your choice.

In order for us to professionally photograph, style and model your items, we requite to keep them with us at our insured and secure site. 

Items must stay with us for a minimum of 12 weeks. We put time and effort into marketing your items and everything needs adaquete time to sell. If you would like to remove your item before the 12 week period, there will be an admin fee of £200 per item to cover our costs.

We use both e-commerce and social media marketing channels, as well as regularly communicating with our network of buyers and sellers to promote your items. However, if unfortunately your item does not sell, then we will be in contact with you to discuss next steps. Items that haven't sold can be collected from our showroom or we can arrange a courier for you. The courier charge will be dependent on the insured value of your item(s). Alternatively you can arrange your own collection.