We work with people from around the UK and overseas who have a passion forpre-loved fashion. We have a large following on Instagram and Facebook so we have new followers daily and we also work with Influencers andcelebrities. A lot of our stock is in very good condition and hardly worn.
How do we determine authenticity?
We will only take items where we are 100% confident in theauthenticity. We use an external authentication process and we sell themto you with an authenticity guarantee. If this turns out otherwise, wewill give you a 100% refund.
We will only take items where we are 100% confident in the authenticity. Items will go through an authentication process and we sell them to you with an authenticity guarantee. If this turns out otherwise, we will give you a 100% refund.
We will securely ship items nationally by courier guaranteed next day (business days only) and internationally via a courier service.
Please be aware that for some high value items we will need to contact you to arrange shipping as there may be additional charges such as insurance & duties.
As a consignment store, Luxe Cheshire is a marketplace for private sellers to sell their items. All items go through our strict checks to ensure the item you are buying is 100% authentic and the condition is correctly described (see condition criteria). Please note our items are all pre owned, therefore the items have been used unless otherwise specified.
We do not have a return or exchange policy as we are a consignment store selling on our customers behalf, they do not belong to us. However, despite our checks, should an item be proven not be authentic, we will give you a full refund.
All sales are final.
We do a regular shout out where we can match items with sellers, therefore a sourcing service is available. Please contact us at firstname.lastname@example.org.
If you are within the Manchester or Cheshire area you can visit us at our showroom which is located between Altrincham and Knutsford, we offer an appointment service. Alternatively, you will need to send your items to us by secured post or we can arrange a courier collection for higher value or larger items. Luxe Cheshire does not accept any responsibility for loss or damage of items in transit unless we have arranged the courier service. Our premises are extremely secure, and your items are fully insured while with us.
We are looking for items that are:
- Authentic and genuine
- In good condition
Our criteria is that it is a high end designer brand in good condition. We are sorry but we don’t take high street brands. For more information please call or email us.
Our rates work on a scale between 15%-35% depening on the value of the item. We will agree the rate with you before putting the item on sale.
Our payment date is every Friday, once your item sells we will contact you with your payment date. Payment will be made by bank transfer to an account of your choice.
In order for us to professionally photograph, style and model your items we need to keep them with us at our fully insured and secure site.
Items must stay with us for a minimum of 12 weeks. We put time and effort into marketing your items and everything needs adaquete time to sell. If you would like to remove your item before the 12 week period, there will be an admin fee of £200 per item to cover our costs.
We use both online and social channels as well as regularly commuicate with our network of buyers and sellers to promote your items. However, if unfortunately your item doesn't sell then we will be in contact with you to discuss next steps.